Privacy Policy

1. Information We Collect

Personal Information

• Account Data: First name, last name, email address, and securely encrypted password
• Profile Information: Training experience level, goals, preferences, and fitness metrics
• Payment Information: Billing details processed securely through our payment providers

Training & Usage Data

• Training Plans: AI-generated plans, customizations, and progress tracking
• Workout Data: Exercise logs, performance metrics, and completion rates
• Connected Services: Data from Strava, Garmin, or other authorized fitness platforms
• App Usage: Features used, session duration, and interaction patterns

Technical Information

• Device Data: IP address, browser type, operating system, and device identifiers
• Analytics: Page views, click patterns, and performance metrics
• Cookies: Session management, preferences, and authentication tokens

2. How We Use Your Information

3. Information Sharing

Limited Sharing Situations

• Service Providers: Trusted partners who help us operate our platform (cloud hosting, payment processing, analytics) under strict data protection agreements
• Authorized Integrations: Third-party fitness platforms (Strava, Garmin) only when you explicitly connect your accounts
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, with continued privacy protection commitments

4. Data Security

5. Your Rights & Controls

To exercise any of these rights, contact us at support@ontracktrain.com

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations:

• Active Accounts: Data retained while your account is active
• Inactive Accounts: Data may be retained for up to 2 years for potential reactivation
• Deleted Accounts: Personal data permanently deleted within 30 days
• Legal Requirements: Some data may be retained longer for compliance purposes

7. International Users

OnTrackTrain operates from the United Kingdom. By using our services, you acknowledge that your data may be transferred to and processed in the UK and other countries where our service providers operate.

We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Email notification to your registered email address
• Prominent notice on our website and app
• In-app notification for significant changes